Privacy policy

Hummbu operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”). Hummbu is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how Hummbu collects, uses, discloses, and protects your personal information when you visit our website, use our Services, make a purchase, contact us, or otherwise interact with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with our Services and what applicable law permits or requires, we may collect or process the following categories of personal information:

  • Contact details: Your name, billing address, shipping address, and email address.
  • Order and transaction information: Products you view, add to your cart, purchase, return, or cancel, together with your order history and transaction details.
  • Payment information: Payment method details, payment confirmation, and related transaction information. Complete payment card information is processed by our payment service providers and is not stored directly by Hummbu.
  • Account information: Your username, password, account preferences, saved addresses, and settings if you create an account.
  • Customer support information: Information you provide when contacting us by email or through other customer service channels available on our website.
  • Device and technical information: Your IP address, browser type, device type, operating system, network connection, and other unique identifiers.
  • Usage information: Information about how you browse, search, interact with, and navigate our website and Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you place an order, create an account, contact us, subscribe to marketing communications, or otherwise provide information to us;
  • Automatically through cookies, pixels, analytics tools, and similar technologies when you visit or use our website;
  • From service providers such as Shopify, payment processors, fulfillment partners, shipping providers, analytics providers, and customer support providers; and
  • From business and marketing partners where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for legitimate business purposes, including:

  • Providing and improving the Services: Processing orders, accepting payments, arranging shipping, providing order updates, managing returns, maintaining accounts, and improving the shopping experience.
  • Communicating with you: Responding to customer service inquiries, sending order confirmations, providing shipping updates, and communicating important service-related information.
  • Marketing and advertising: Sending promotional emails, showing relevant offers, personalizing your shopping experience, and measuring advertising performance where permitted by law.
  • Security and fraud prevention: Detecting, investigating, and preventing fraudulent, unauthorized, illegal, unsafe, or malicious activity.
  • Legal and compliance purposes: Complying with applicable laws, responding to valid legal requests, enforcing our terms and policies, resolving disputes, and protecting our rights and the rights of others.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, remember your preferences, understand how customers use our Services, improve website performance, and support marketing and advertising activities.

You may be able to manage cookies through your browser settings or any privacy preference tools displayed on our website. Disabling certain cookies may affect website functionality and your ability to use certain features.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes, including:

  • Shopify and service providers that help us operate our store, process payments, fulfill orders, provide shipping, host our website, analyze information, and provide customer support;
  • Payment processors and financial partners that securely process payments and complete transactions;
  • Shipping and fulfillment partners that deliver products and provide tracking information;
  • Marketing and advertising partners that provide marketing services and measure campaign performance, where permitted by law;
  • Legal, regulatory, or safety-related parties when disclosure is required or permitted by law, legal process, fraud prevention, or protection of our rights or customers; and
  • Parties involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction.

Relationship With Shopify

Our store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to sell our products and Services to you. Information submitted through our store may be transmitted to and processed by Shopify and other service providers that help provide and improve the Services.

Shopify may also collect and process information about your interaction with our store, other merchants, and Shopify to provide, protect, improve, and personalize its services.

To learn more, please review Shopify’s Consumer Privacy Policy.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties. If you access a website that is not operated or controlled by us, we encourage you to review its privacy policy, security practices, and terms of service.

We are not responsible for the privacy, security, accuracy, or content of third-party websites or services. The inclusion of a third-party link does not imply endorsement of that website or its operator.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.

We do not have actual knowledge that we sell or share personal information belonging to individuals under 16 years of age, as those terms may be defined under applicable privacy laws.

Security and Retention of Your Information

We take reasonable administrative, technical, and organizational measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide the Services, maintain accounts, complete transactions, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and support legitimate business purposes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

  • Right to access or know: You may request access to the personal information we hold about you.
  • Right to delete: You may request that we delete personal information we maintain about you.
  • Right to correct: You may request that we correct inaccurate personal information.
  • Right to portability: You may request a copy of your personal information in a portable format where applicable.
  • Right to opt out: Depending on where you reside, you may have the right to opt out of certain uses of personal information for targeted advertising or activities considered a sale or sharing under applicable law.
  • Right to manage marketing communications: You may unsubscribe from promotional emails by using the unsubscribe link included in those emails.

Even if you unsubscribe from marketing communications, we may still send non-promotional messages relating to your orders, account, or customer service requests.

To exercise your privacy rights, contact us at support@hummbu.com. We may need to verify your identity before processing your request, as permitted or required by law.

We will not discriminate against you for exercising your privacy rights. Where permitted, you may designate an authorized agent to submit a request on your behalf. We may require proof of authorization and direct identity verification.

Global Privacy Control and Do Not Track

If you visit our website with a legally recognized Global Privacy Control preference signal enabled, we will treat it as an opt-out request for the browser and device used to visit our website where required by applicable law.

Other than legally recognized opt-out preference signals where applicable, we do not currently respond to “Do Not Track” signals sent by browsers or devices.

International Data Processing

Although we currently sell and ship products only within the United States, our service providers may transfer, store, or process information in other countries or regions. Those locations may have data protection laws that differ from the laws in your jurisdiction.

Where legally required, recognized safeguards will be used for applicable international transfers.

Complaints

If you have concerns or complaints about how we process personal information, please contact us using the information below. Depending on applicable law, you may also have the right to appeal our decision or submit a complaint to an appropriate regulatory authority.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices, technologies, legal requirements, or operations. When we update this policy, we will post the revised version on this page.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, please contact us at support@hummbu.com.

Company: HUMMBU INC

Address: 1776 S Jackson St Ste 725, Denver, CO 80210, United States

Business hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET)